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SECUTIX APIs

What is this website?​

This website is version 1.0 of the SECUTIX APIs site.
It contains the public APIs of all SECUTIX applications.

Notes for the current version:

  • The most-used APIs of the Customer Engagement (contacts), Inventory & Config (catalog) and Sales & Fulfillment domains have been implemented. The other APIs described are a specification of the public APIs that SECUTIX plans to publish in the next 3 years. This specification is an intention more than a commitment.
  • This website is not yet public. Please do not share it without authorization from SECUTIX.

Access policy​

This site has two access levels:

  • Public — anyone can browse the catalog of SECUTIX APIs on this site: which APIs exist, what they do, and which use cases they enable.
  • Registered access — the detailed API reference (endpoints, request/response schemas, downloadable OpenAPI specifications) and the sandbox environments used to try the APIs are available only to registered users.

Registered access is granted on request to:

  • SECUTIX customers with an active contract
  • SECUTIX partners
  • Integrators working on behalf of a SECUTIX customer or partner

Accounts are strictly personal and must not be shared. Each developer registers individually and receives their own credentials. Sharing credentials or distributing access beyond the registered individual may result in immediate revocation of access.

To request access, see the Get Started page.

What is an API?​

An API is a contract allowing one software application to communicate with another.

This website offers a detailed description of different kinds of APIs:

  • Webservices (in OpenAPI standard)
  • Webhooks (in OpenAPI standard)
  • JS widgets
  • SDKs

API Domains​

CUSTOMER ENGAGEMENT​

Build meaningful connections with your audience through our engagement APIs:

  • Customer Profiles: Customer data management
  • Loyalty Programs: Points, rewards, and membership management
  • Communication: Email, SMS, and push notification capabilities
  • Marketing Analysis: Target contacts based on some criteria and provide them advantages

INVENTORY & CONFIG​

Our core ticketing APIs provide the foundation for event management:

  • Parametrization: Create, update, and manage events, performances, pricing and more
  • Catalog: Read the catalog for all your sales channel, including real-time seat availability and allocation

SALES & FULFILLMENT​

Our core ticketing APIs provide the foundation for sales registration and fulfilment:

  • Sales: Complete order lifecycle from creation to fulfillment
  • Tickets: Issue, validate, and manage tickets

MOBILE TICKETING​

Optimized mobile experience for secured ticket management

S-PAY​

Secure payment processing and financial management:

  • S-PAY Widget: Integrate SECUTIX Payment into your tailor-made online Shop
  • Payment Hub: Integrate additional local payment methods with your SECUTIX online shop
  • Transaction Management: Monitor transactions in your payment gateway

PEAK PROTECT​

Advanced security and fraud prevention:

  • Queue Management: Make your system resilient to high loads, and manage user service rate
  • True Fan: Promotes true fans and provide them ticket early access

DATA ANALYTICS​

Comprehensive data access and analytics:

  • Reporting APIs: Custom report generation and scheduling
  • Data Export: Bulk data retrieval in multiple formats

JS WIDGETS​

Embeddable web components for easy integration of online sales channels :

  • Seatmap Widgets: Display available seats, and enable manual selection during purchase
  • Payment Widgets: Provide extended payment capabilities to your shop with PCI DSS and regulatory compliance
  • Responsive Design: Works across all device sizes

API Technologies​

The APIs of our domains rely on a combination of the following technologies:

OPEN API REST Endpoints​

Our core API platform is built on OpenAPI 3.0 standards, providing:

  • RESTful Design: Intuitive, resource-based endpoints
  • Pagination Support: Efficient data retrieval for large datasets
  • Filtering & Sorting: Flexible query parameters for data manipulation
  • OAuth 2.0 / OIDC: Supports Industry-standard authentication protocols

Webhooks​

For real-time data synchronization, we can send information to webhooks on your system:

  • Event-Driven: Receive notifications for important system events
  • Retry Logic: Automatic retry mechanisms for failed deliveries
  • Security: Signed payloads for verification
  • Clear Documentation: We provide all details about the webhook your system needs to implement, and we adhere to OpenAPI 3.0 standards.

Connectors​

For calls to external systems with a need of synchronicity, such as seat selection or fraud detection, we can call API endpoints on your system.

  • Clear Documentation: We provide all details about the API endpoint your system needs to implement, and we adhere to OpenAPI 3.0 standards.